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Every year Social Security overpaid millions of dollars but it's not just their problem no is one viewer found out once Social Security realizes their error they want you to pay the money back and fast problem for somebody and that viewer turned to 2 on your side for help and CBS 2's Christine Lazar joins us now with that Pat Jeff you can imagine how shocking that would be to receive a letter like that saying pay us back now telling you not only is your monthly benefit going to be reduced but you have to pay back sometimes years worth of overpayment they wanted to pay six thousand three hundred and forty dollars within 30 days within 30 days when John Papillon 84 year old mother-in-law opened this letter from Social Security back in February she was shocked by what she saw oh I was so upset it was a demand for payment for more than six thousand dollars the letter stated that Gloria de Dios a widow since 2015 had been overpaid due to a miscalculation by the Social Security Administration of her late husband's benefits in other words she needed to pay for their mistake so in between the letter you received in 2015 after your husband died and then when you got the letter in 2018 just recently did you receive any other correspondence nothing the letter went on to say that debt iou's had just 30 days to pay the money back or else Social Security would withhold her full benefit until the debt was collected why did they wait two and a half years shouldn't bring this up mr. Ayer why why she has to pay for something that's their mistake that's a question too on your side hat as well we contacted a watchdog group called justice and aging and they told us we know this is not an isolated incident thousands of seniors receiving retirement and survivors benefits from SSA get overpayment notices like this each year in 2016 the agency reported one point two billion dollars in overpayments for retirement survivor and disability beneficiaries the debt EOS is monthly payments are suspended she would lose more than half of her monthly income I want this to be fixed and I don't want to pay them back - on your side contacted the Social Security Administration and they immediately reached out to debt eosin offered to expedite her appeal in the meantime they will not withhold her monthly payment until her case is reviewed now if a person can prove the error was not their own and that they cannot afford to repay the amount owed Social Security can waive the payment altogether and that's what the family is hoping will happen in this case and they have one person now dedicated to their case because of our involvement also what a lot of people don't realize is you can set up a payment plan so that nothing is withheld